Alton Tripp, 80, manages his medical conditions and does what he can to avoid exposure to viruses. He knows that his age is a risk factor. “I’m one of those double-risk people, because I have a compromised immune system,” says Tripp. As a Landmark patient, Mr. Tripp also has the support of his primary care physician.

Landmark is a local mobile medical provider group that serves patients with multiple chronic conditions. While the need for in-home medical care existed well before COVID-19, the pandemic has highlighted the value of medical care delivered to the patient’s front door.

Landmark offers in-home medical care, along with telemedicine visits, to monitor and treat high-risk older adults in the safety of their homes. Care coordination with community providers continues to be a focus for the Landmark medical team during the pandemic.

Increase in Behavioral Health Needs

During the pandemic, Landmark reports that behavioral health calls have nearly doubled. Landmark employs psychiatrists, psychiatric advanced practice providers and social workers who help patients struggling with stress, anxiety and depression.

Dr. Sanjay Raina, a community-based primary care physician in Buffalo, New York says, “Agencies like Landmark fill in the gap and work symbiotically with the physician or provider to close gaps and enhance medical care.”

Landmark Works to Keep Providers and Patients Safe

Landmark takes precautions to help keep providers healthy, such as using personal protective equipment (gloves, masks, gowns, etc.) for in-person visits. All patients are asked coronavirus screening questions prior to a home visit. Landmark then determines whether a visit can proceed as normal, with protective equipment, or if only a phone visit can be done. Watch a video about Landmark and patient safety here.

Primary Care Physicians Can Contact Landmark

Some primary care physicians and specialists may be concerned about patients who they have not seen in office or through telemedicine recently. Landmark encourages these primary care providers to contact Landmark to see if their patient is eligible for an in-home medical visit.

Learn more at www.landmarkhealth.org.