Feeling sick can happen at any time.
Because you can start to feel sick anytime, a Landmark provider or nurse is always available to take your call, day or night, on weekends, and on holidays. We provide urgent visits and phone support, often when your doctor’s office is closed. By calling Landmark first, you can often avoid the time, hassle, exposure to germs, and expense associated with going to the emergency room unnecessarily.

When to call Landmark

To avoid unnecessary trips to the urgent care or emergency room, call us first if you experience situations such as:

• Wheezing, worsening cough or shortness of breath
• Fever, shakes, or chills
• Leg swelling
• Wounds, rash, worsening infection
• Catheter/Foley blockages
• Nausea, vomiting, or diarrhea
• Heart palpitations or irregular heartbeat
• Flu-like symptoms
• Urinary tract infection or pain/burning with urination
• Difficulty controlling your blood sugar levels
• Persistent feelings of sadness or hopelessness or thoughts that life is not worth living
• Falls, even if it doesn’t result in severe pain

In addition, you can call Landmark anytime you have medication questions, need medical advice, or have anxiety.

When to call 911

There are some situations where you will want to call 911 immediately. In general, call 911 if you or your loved one is experiencing heart attack symptoms, profuse bleeding, non-responsiveness, loss of consciousness, paralysis or inability to speak. In other words, if you think your situation is potentially life-threatening, call 911.

Benefits of calling Landmark First

When appropriate, the benefits of calling Landmark rather than going to the urgent care or emergency room unnecessarily include the convenience and speed of seeing a provider in your home often within an hour or two, no charge for in-home services, and seeing a Landmark provider who typically already knows you and your medical conditions. By calling Landmark, you can avoid a long wait in the emergency room or urgent care, and potentially an unnecessary hospital admission by those who do not know your medical status as well as Landmark.

Landmark treats you in the comfort of your own home. We do what’s right for you, which may sometimes mean sending you to the hospital. However, by calling Landmark first, we can help you determine your best medical options.